Shoptalk 2024: Eight Sessions for Retailers Interested in the Omnichannel Experience and Delivery
March 12, 2024 | 3 Min. Read | Insights
Attending Shoptalk but not sure where to begin? We’ve got you covered! We've rounded up 8 of the best sessions for retailers interested in all aspects of the omnichannel fulfillment and delivery experience. There are sessions for retailers interested in a wide range of topics – from AI to inventory planning and last-mile delivery. Check out the full agenda on the Shoptalk 2024 website.
If you’re trying to use technology to better equip your in-store associates...
Walmart knows how important the associate experience is. Join Walmart’s chief product officer, Jon Alferness, for the track keynote focused on “Setting Store Associates Up for Success Through Tech Enablement.” Alferness will highlight how store associates are crucial to the in-store experience and share technology deployments that are setting up Walmart store associates for success. (Track Keynote: Setting Store Associates Up for Success Through Tech Enablement; Sunday, March 17 from 2:50-3:30 p.m. PT)
If you’re wanting to learn more about AI and how it will fuel commerce...
Artificial intelligence is a major focus for retailers, so be sure to attend this session to hear a conversation between Maria Renz, Global Head of Commerce, Google and Chris Walton, Co-CEO, Omni Talk. (Creating the Next Wave of AI-Powered Commerce; Monday, March 18 from 9:40 – 10 a.m. PT)
If you’re looking for the latest on customer behavior and trends...
We all know customers’ behaviors and preferences are evolving rapidly, and retailers have to keep up. Listen to leaders from Victoria’s Secret & Co., Chico’s FAS and NEST New York about the rapid adoption of digital channels and how companies can keep up with changing customer behaviors. (Rapid Fire: Keeping Pace With New Consumer Behaviors; Monday, March 18 from 5:05 – 5:45 p.m. PT)
If you’re trying to better forecast and place your inventory...
Advanced data analytics are crucial for inventory planning, with AI-driven forecasting reducing errors by 20-50%. A data-driven approach is key for growth. Hear from leaders from Reformation, Wayfair and Shein about their approach to inventory planning and restructuring. (Improving Demand Forecasting and Inventory Planning; Tuesday, 3/19 from 8:30 – 9:10 a.m. PT)
If you’re wondering how last-mile delivery can accelerate your business...
A lot goes into acing the fulfillment and delivery experience – from cost to partnering with third-party providers to the customer experience. Rachel Frederick, VP & GM, Sur La Table, will speak with Tony Ward, Partner and Consumer Supply Chain Leader at Ernst & Young and other leaders, about the trade-offs between speed, cost and customer care. (Fulfillment and Last Mile Tactics that Benefit Shoppers and the Business; Tuesday, March 19 from 4:05 – 4:45 p.m. PT)
If you’re wanting to understand how automation can fit into your supply chain...
Sit in this session featuring Ulta Beauty Chief Supply Chain Officer Amiee Bayer-Thomas, who will talk about how the company is making their supply chain a strategic differentiator and how she is evaluating and deploying solutions that will create an agile and automated supply chain for both today and the future. (Track Keynote: Leveraging Tech and Automation to Build Agile Supply Chains; Tuesday, March 19 from 4:55 – 5:35 p.m. PT)
If you’re trying to use your stores to deliver a better customer experience now and in the future...
Retailers must continue to think about their physical footprint when they’re looking at creating unified shopping experiences. Leaders from Build-A-Bear, DSW and Shinola will have a discussion about the evolving role of physical stores and how they measure their success. (Rethinking Physical Stores: Footprint, Purpose and Metrics; Wednesday, March 20 from 8:45 – 9:45 a.m. PT)
If you have time for one more session...
Don’t miss Shoptalk 2024 Takeaways Live Podcast Recording to hear about the biggest takeaways and learnings from this year’s show. (Shoptalk 2024 Takeaways Live Podcast Recording; Wednesday, March 20 from 11:05 a.m. – 12:05 p.m. PT)
There’s truly something for everyone at Shoptalk 2024, and we hope this list is making you feel inspired and energized for the week ahead. And if you’re at the show, the Walmart GoLocal team would love to see you while you’re there. Swing by the booth at #1436 or set up a meeting with the team to learn more about how last-mile delivery can accelerate your business.
